Terms and Conditions
The following Terms & Conditions apply to every booking made with the company, All Fun Parties (All Fun Pty. Ltd). By making a booking with All Fun Parties (All Fun Pty. Ltd), the client is agreeing to have read, understood and agreed to the terms and conditions. A Booking is made either over the phone, online, or email.
Online Bookings – Full payment is taken online at the time of booking.
Phone Bookings – You can choose to pay over the phone with a Credit Card or a Payment Link will be sent to your email. This must be paid within 24 Hours of making your Booking.
By booking (either over the phone, online, or email), you are agreeing to pay the full amount quoted to you by the due date.
By booking, you accept liability for any expenses incurred by us (All Fun Parties / All Fun Pty. Ltd) in our attempt to obtain payment of any overdue amount. This can include, but is not limited to, additional fees for overdue amounts and debt collection agency fees.
We understand things come up, so we have created a simple and fair cancellation policy. You must email us with your intention to cancel in order to cancel your booking.
If you cancel fourteen (14) days or more prior to your event date, you will receive a complete refund, minus $50 to cover our admin time already spent on your booking. If you have not made payment yet, you will be liable to pay the $50 within seven (7) days of making your cancellation. Formula used: Booking Amount – $50 = Possible refund
If you cancel within seven (7) days of your event date, you will be refunded 50% of your booking fee, minus the $50 admin fee. If you have not made payment yet, you will be liable to pay the 50% of your booking fee, minus the $50 admin fee within seven (7) days of making your cancellation. Formula used: (Booking Amount – $50) x 50% = Possible Refund.
If you cancel within 48 hours of your event date, you will not receive a refund. If you have not made payment yet, you will be liable to pay the full fee of your booking within (7) days of making your cancellation.
If you choose to postpone your booking due to weather or illness, you will simply be charged an additional 20% of the total booking amount. If you have not paid yet, you will still need to make full payment one (1) week before the ORIGINAL event date of your booking, not the new event date.
The above cancellation conditions are in reference to children’s entertainment and event hire items. Cancellation of events for Party Planning, Decorating and Management services will not be entitled to a refund due to the amount of work and planning already completed before your party.
Travel and Parking
A Travel Fee may be added to your Invoice for Events over 30km from the CBD. We will inform you if this is the case.
A Parking Fee may be added to your Invoice for Events that require Paid or Metered Parking. Please inform us BEFORE your event if there is Paid or Metered Parking.
All Fun Parties (All Fun Pty. Ltd.) has Public Liability Insurance up to $20,000,000. We can provide you a certificate of currency on request. All Fun Parties (All Fun Pty. Ltd) is insured to provide Children’s Entertainment and Event services only. The company, our staff and our entertainers are not insured as Child Care Workers, and parents / caregivers must be supervising children at all times. These parents / caregivers and the client will be responsible for the safety and well being of all guests at the event and All Fun Parties (All Fun Pty. Ltd) will not be responsible or held liable for any guest’s safety and well being.
All Fun Parties (All Fun Pty. Ltd) will not be held liable for any injury, damage or loss of property howsoever caused, during, before or after the event to any property, guest, or uninvited guest. The company takes precautions to ensure our work, equipment and activities are performed in a safe manner and in sound condition. However All Fun Parties (All Fun Pty. Ltd.), our entertainers and our equipment cannot be held responsible for any injury, damage or loss of property, or loss of life, in any event.
All Fun Parties (All Fun Pty. Ltd) often uses and gives out products with our Children’s Entertainment, including, but not limited to, prizes (often consisting of small toys and lollies), balloons, slap bracelets, and temporary tattoos. All Fun Parties (All Fun Pty. Ltd) and our entertainers cannot be held responsible for the safe use or ingestion of these products and any injury, illness or damage they may cause. The parents/caregivers and client are responsible for the safety, well being and supervision of children with any product, at all times.
In terms of Face Painting, All Fun Parties (All Fun Pty. Ltd) uses quality products and materials, including FDA approved and non-toxic face paint such as TAG and Face Paints Australia. For more detailed information regarding our face painting products and materials, please contact us.
Damage / Lost Equipment and Hire Items
By booking with All Fun Parties, the client accepts full liability for any damage or misplacing of All Fun Parties’ Equipment or Hire Item(s), whether done so by the client, a guest, or any other person in the clients care/home/venue. The client agrees to pay the full cost of replacing the specific equipment / Hire Item(s), which have been damaged, broken or lost. All Fun Parties will send the client an invoice for the amount to replace the item and the client must pay this invoice within 7 days.
- Toy Hire Item(s) must be kept indoors or undercover at all times. Cannot be in direct sunlight or weather.
- No shoes allowed and socks required on Toy Hire Item(s).
- No food or drink of any kind allowed on Toy Hire Item(s).
- Parent supervision required at all times with Hire Item(s).
- Toy Hire Item(s) are for children aged 4 and under ONLY.
- Toy Hire Item(s) must be returned in the same condition they are delivered in – visibly clean and with balls back in their bags (for Ball Pits). Additional cleaning / damage charges will apply if conditions of hire are not followed.
The client accepts liability for any expenses incurred by us (All Fun Parties / All Fun Pty. Ltd) in our attempt to obtain payment of any overdue amount. This can include, but is not limited to, additional fees for overdue amounts and debt collection agency fees.
If you have any questions regarding our Terms and Conditions, please contact us on 0427 176 023 or [email protected]
We understand that there is a lot of concern over the recent COVID-19 (Coronavirus).
We’d like to reassure you that we’re routinely monitoring the Department of Health and Human Services Victoria Website closely in regards to COVID-19.
We are following the advice provided at this time, and will update our practices accordingly.
Please see website link below:
Are we still operating?
We are now open and taking Bookings! We are taking enquiries and booking events. We have taken this time to further improve and expand our services! In line with the advice from the Victorian Government, we are currently wearing Face Masks at all Events. The health and safety of our customers and staff always comes first.
Once further restrictions have been lifted and the advice has changed, we will resume our services at events.
What steps are we taking?
In addition to the advice via the above website, we’re taking further precautions at events. These include, but are not limited to:
Stopping physical contact with guests at events (high fives, hugs, hand shakes, etc.)
Entertainers carrying personal sanitiser tube, spray and/or wipe at all times
Wiping down props/equipment before & after each event
Not offering Face Painting
- Wearing Face Masks
Our health & safety policies are of high standard, and we’re equipped to manage these circumstances.
Postponed & Cancelled Events (COVID-19)
For Events that were Postponed during the period between March 15th and November 8th, you can use your Credit towards any future Event.
Please quote your original Invoice Number at the time of booking for your Credit to be applied.
If Government Restrictions (i.e restrictions of number of guests, lockdown, etc.) change between your Booking Date and your Event Date, and we are no longer able to provide Party Services, you can receive a full refund or credit towards a future Event.